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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / PDF created with wrong...
Microsoft Dynamics AX (Archived)

PDF created with wrong font

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Posted on by Bob Martin 105

I have a user who creates a PDF that has WingDings for the font instead of the standard font. Their profile is set to use the standard font and the report is designed for the standard font. This same user has CutePDF installed and when they print to the PDF printer, report displays correctly.

Any ideas? 

Thank you.

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi Bob,

    How do you users access AX?  Is it by terminal server or Citrix or other?

    The first step I would take would be to reinstall Adobe Reader.

  • Giacomo Tatti Profile Picture
    Giacomo Tatti 285 on at

    Hi,

    try to check the font on the report, maybe it is not set correctly.

    I hope this could help you.

    Bye,

    G.

  • Ricarda Profile Picture
    Ricarda on at

    I know this post is fairly old, but did somebody find a solution for this Problem? We have the same in AX 2009.

  • Arne Klinge Profile Picture
    Arne Klinge 35 on at

    I have experiences something like this, and it was actually due to the printer drivers installed on the PC. Becasue AX does not have it's own PDF drivers to print to it uses the default. Sounds far fetched but it worked once we installed some other drivers. I even think it was on the client.

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