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Customer Insights - Journeys forum

Marketing Form error- "To create a Lead, the Status Reason (statuscode) field should be included in your form and marked as required."

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We get this error on our Marketing Form- "To create a Lead, the Status Reason (statuscode) field should be included in your form and marked as required." This is a system required field in D365 Sales, not sure why we would add this field to a form for the prospect to see of have to populate? 

  • Suggested answer
    BrennanS Profile Picture
    BrennanS on at
    RE: Marketing Form error- "To create a Lead, the Status Reason (statuscode) field should be included in your form and marked as required."

    Thanks Clofy, you were right. I neglected to look at Status Reason, looked at Status instead which is sys reqd. Much appreciated!

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing Form error- "To create a Lead, the Status Reason (statuscode) field should be included in your form and marked as required."

    Hi Brennan

    I've tried to reproduce your issue. Is the error shown below?

    6840.22.png

    If so, go to Settings > Customizations > Customize the System > Entity > Lead > Fields,

    find the statuscode field and open it.

    I will get the error in that screenshot when I set the Field Requirement to Business required.

    6840.22.png

    So set it to Optional to fix the error.

    Hope those would help.

    Regards,

    Clofly

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