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Images with svc.dynamics.com URL no longer render in our emails: legacy endpoints disabled

Posted on by 5
Hi there,

Anyone an idea if something recently changed with the hosting of the images / URLs?

In our original email templates in our outbound marketing we obviously include headers and footers (and other images) which back then -upon creation of the generic templates- were selected and included with their original current URL; thus with the svc.dynamics.com domain.

Now if you select images from the current library I've noticed they are pointing to some other location and they may be hosted elsewhere; from the mkt.dynamics.com domain.

Was this actually foreseen in any of the previous releases?
And was there any plan to deprecate the old domain?
+ advice how to prevent any impact or how to deal with this deprecation

Is it correct that these %svc.% domain recently got deprecated?
Was this perhaps an older change but only recently disabled without any further communication.

I seem to notice in our old emails, but also still in our more recent emails (which are created from such older templates still using the other URL) that our images no longer render. If I try to check the html and open the image I get an error:
legacy endpoints are disabled.

An example image:
images.mktsvcp102we001.svc.dynamics.com/org-da2c2b6a47644a22ac5ed8ef73cd8d90/c59c2a7e-3a1d-ec11-b6e6-6045bd8d28b5/2KM-ImhHDJ85BAXjhSMEh2XAWqLJR3tcVRNTyqU9eUY!

So emails that are recently sent (still using such older template where those images still rendered until recently), the header and footer will no longer appear in their emails ... which is pretty annoying to notice soon after.

Looks as if this has just recently started to affect and impact us.
Did we miss something? I don't seem to find such info.

Was this expected and communicated?
Or is there an actual problem with the hosting of that svc domain and should this be raised and fixed by microsoft?


I start to fear we may have missed something and the only option left to fix it for future mailings is to go over each and every template and alter all of our images?
Or was that normally included in the plan while moving the images?
Cause it wouldn't be the most pleasant job if we need to manually alter each image in each template.

Anyone some idea or some more information on this sudden legacy endpoint disablement?

Thanks
Tom
  • TB-17050915-0 Profile Picture
    TB-17050915-0 5 on at
    Images with svc.dynamics.com URL no longer render in our emails: legacy endpoints disabled
    Thanks.
    It seems some of these parts were indeed missed by MS .. and just recently got disabled.
    Have raised an SR. Microsoft already temporarily extended these URLs and will update the URLs in our email templates.
    Problem will be fixed soon.
  • Suggested answer
    PaulineKolde Profile Picture
    PaulineKolde 635 Super User 2024 Season 2 on at
    Images with svc.dynamics.com URL no longer render in our emails: legacy endpoints disabled
    Hi Tom, 
     
    last year there was a communication that the library assets are shifted to a newer location. Since then the new links start with: https://assets-eur.mkt.dynamics...
     
     
    This was the message that was send back then (April 2023). 
     
    Message Summary:
    Dynamics 365 Marketing now offers a unified library across outbound and real-time marketing. With the introduction of this unified library, we will remove the real-time marketing asset library add-on by Friday, June 30, 2023.  
     
    We’ve detected that your organization is currently using this add-on and will be affected by this removal. 
     
    How does this affect me? 
    The unified library adds support for shared Dynamics 365 features such as support for business units, security roles for asset management and Application Lifecycle Management. However, additional features, such as automated tagging and smart recommendation for images, will be temporarily removed and added back in upcoming releases. 
     
    What action do I need to take? 
    No action is required at this time. Your files will be automatically copied to the Dynamics 365 Marketing unified library. Email, templates, and content blocks that include links to assets will also be updated. Emails sent before migration may include links to assets stored in the add-on library. Those links will become inactive 30 days after the migration is complete. 
     
    The migration will happen automatically between April and June 2023. 
     
    So the migration was happening automatically, but it seems that some assets were missed. 
     
    I suggest you open a support ticket so they help you for the next steps. 
     
    Hope this helps!

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