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Customer experience | Sales, Customer Insights,...
Suggested answer

Dynamic Marketing list query in dynamic 365 is returning unexpected results

Posted on by 20
This question has already been posted but I didn't get any satisfactory answer.
It seems that the filtering with the query does not work at all since no matter what filter I use it returns the same result back containing all the records.
I fetched the list but fetchXML query does not have any filter at all but the strange thing is Quick campaign seems to work perfectly fine.
Basically I need that query for my app logic to do other activities. I'm using UCI and 9.1 version of dyanmic 365.
  • Suggested answer
    M. H. Iqbal Profile Picture
    M. H. Iqbal 20 on at
    RE: Dynamic Marketing list query in dynamic 365 is returning unexpected results

    The MS team has released the fix and I checked it. It is running as expected.

  • Suggested answer
    M. H. Iqbal Profile Picture
    M. H. Iqbal 20 on at
    RE: Dynamic Marketing list query in dynamic 365 is returning unexpected results

    I opened the support ticket a few weeks before and they told me that they are working on this issue. Then I received an email that we have resolved the issue but not deployed yet.

    "Hi Hamid,

    Just to give you an update, that the engineering team has resolved the issue,

    however the team is planning to release the build region wise within the next couple of weeks.

    I will update you on the confirm ETA about the build release.

    Thanks a lot for your patience."

    Whenever they will deploy, I will inform you all.
  • GebRom Profile Picture
    GebRom 10 on at
    RE: Dynamic Marketing list query in dynamic 365 is returning unexpected results

    Having the same issue on our end. Looks like to be a bug with the new Advanced Search Editor, which is not saving the fetch query into.

    We've testing with the legacy Web Interface and the old Search Editor which was working just fine. Opening the same Marketing List in UI and changing the filter criteria does not reflect the results.

    Could MS please disable the new Advanced Search Editor since it is simply not working?

  • Alexander BB Profile Picture
    Alexander BB 295 on at
    RE: Dynamic Marketing list query in dynamic 365 is returning unexpected results

    Same here users cannot update a Dynamic Marketing list with UI. When will this be patched? Is Microsoft Support aware of this bug? Anybody has a incident# to refer to?

  • Fubar Profile Picture
    Fubar 2,752 on at
    RE: Dynamic Marketing list query in dynamic 365 is returning unexpected results

    I asked a similar thing recently.. but haven't had the time to follow up.  What I discovered was that there was a difference between a pre-wave 2 and post wave 2 Trial, and in the pre-wave 2 in the 'Classic' interface it was working but no in the Unified Interface.

    community.dynamics.com/.../dynamics-marketing-list---manage-members-not-working

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