web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Power Platform Admin - Testing and enabling mailboxes for CRM

(1) ShareShare
ReportReport
Posted on by 50
Hi all, it seems that in the power platform admin center, when you have set up a new user and provided the security roles, when you approve the mailbox and test and approve the mailbox, this functionality only works in the classic admin. I could not even find the new user in the list by the search bar in the power platform admin center?  Does anyone else have this same issue? Maybe a bug? It never worked this way previously when setting up new users in Dynamics.
I have the same question (0)
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    You can try adding users to the environment manually. The user needs to fulfill the conditions in the following image.
    You can also refresh to show new users.
     
    Best Regards,
    Dengliang Li
     
  • JMittermueller Profile Picture
    2 on at
    Same here. Bug?
  • Suggested answer
    Adrian Begovich Profile Picture
    1,032 Moderator on at
    Hi DebbieAG,
    This currently has to be done from the classic admin area.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Subra Profile Picture

Subra 122

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 99 Super User 2026 Season 1

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 83 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans