Sales order processed in enterprise portal not showing up in AX application

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Posted on by Neilb22

Hi everyone

I have created a sales order under the Customer Self-Service portal using a test account (this was done in our testing environment) , I can see the order using in the enterprise portal and in AX when I use the test account. The order is not displaying when I log in with my account.

How do I go about viewing these orders so that I can release it to the warehouse?

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Neilb22 42 on at

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RE: Sales order processed in enterprise portal not showing up in AX application

Hi Ludwig

It is the first time we are using the enterprise portal.
Ludwig Reinhard Microsoft Employee on at

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RE: Sales order processed in enterprise portal not showing up in AX application

Hi Neib22,

Is this the first time you use the enterprise portal for recording sales orders or has this been done already in the past?

If it has been done in the past, have things worked fine or were there also some issues?

Best regards,

Ludwig