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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Close Production order...
Microsoft Dynamics NAV (Archived)

Close Production order after receive less quantity than ordered in Warehouse receipt

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Posted on by Dirk2105 20

Hello,

I can not find the right way to close a purchase order after we have already booked some quantity in the warehouse receipt line.

E.g. we order 100 and the supplier send us only 90. We receive the quantity of 90 and post it in the warehouse receipt. We will not receive the remaining 10, but we have to close the Purchase order.

If I reopen the Purchase order and try to change the original ordered 100 to 90 an error message appear and tell me that: "Quantity must not be changed when a Warehouse Receipt Line for this Purchase order exist....".

How can I close this Purchase order anywhere ?

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I have the same question (0)
  • Vshal Profile Picture
    Vshal 285 on at

    if the warehouse receipt is not posted, delete it and then open the purchase order - change the quantity to 90 - create the warehouse receipt - now when you post the purchase order to invoice (invoice the PO) it will go away. - hope this help.

    Vishal - vrajput77@hotmail.com

  • Dirk2105 Profile Picture
    Dirk2105 20 on at

    This means if the warehouse employee recognize that the supplier has send us less than ordered the best way is that he contact the purchaser first and let him change the quantity of the PO ?

    Is there no other way to handle this (common?) problem that we receive less than ordered ? From other ERP software I know that you have a function for "closing the Purchase order" and the open quantity is automatically booked out.

  • Vshal Profile Picture
    Vshal 285 on at

    unfortunately there is no easy way.

    - go to the posted receipt - click receipt choose put away lines - then click on line and then choose card - delete this put away

    - delete the partial warehouse receipt

    - come back to the order - change status to open - change quantity and post to invoice

    hope this helps.

    Vishal

  • Suggested answer
    Jill Geiger Profile Picture
    Jill Geiger on at

    Good morning. As Vishal mentioned, the current base functionality in NAV would be to delete the warehouse receipt, reopen the purchase order and change the quantity to receive to the correct amount and then continue posting. As to the under receiving, this functionality as well as overreceiving is being looked at in the future releases. It has yet to be determined when it will be but I would encourage you to enter in a product suggestion for this feature.

    There is a suggestion on our global suggestion tool msconnect for the overreceiving"Allow over receipt on warehouse receipt and/or Inventory Put-away", so you could vote for this and then enter in a suggestion for underreceiving.

    enter in a suggestion: connect.microsoft.com/dynamics

    existing overreceiving suggestion: connect.microsoft.com/.../allow-over-receipt-on-warehouse-receipt-and-or-inventory-put-away

    Please let us know if you have any questions.

    thanks,

    Jill

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