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Hi,
Is there a way to set up commercial emails without using the subscription center?
We have a solution whereby customers/contacts can opt-in and out from our emails on their profile on our website. When we send out commercial emails, we want to bypass the subscription center and handle opt-ins/outs in the solution we have created. Unfortunately, I haven't found a way to do this yet. Even with our unsubscribe link added to the commercial email I get an error message that we need a subscription center link.
We could set up all emails as transactional and add the unsubscribe link in the commercial emails we want to send out. However, this is not a solution I'm particular happy about.
Our DB set up:
At a contact level, we have a 1:N relationship with various types of consent (email, sms, phone, etc.). For the email consent there is a revoke consent URL, which is unique for each contact. Clicking this URL in an email will redirect contacts to an opt-out page linked with their profile on our website.
Best regards,
Svein
Hi Svein,
The two fields, Address Main and Subscription Center must be referenced in all marketing emails, so they are likewise required here.(Ref: Set up a subscription center (Dynamics 365 Marketing) | Microsoft Docs)
Please refer to my answer to the following issue.
(+) Subscription Center HTML Link Error - Dynamics 365 Marketing Forum Community Forum
It could be a solution for your case.
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Hamza H
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