I want to add multiple users into the cc filed, when create an email record using MS Flow.

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Posted on by Himanshu Kamboj

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Hi,

I am Running a Ms flow on the custom entity with the help of custom button, through this flow I am creating an email record "using add a new row" action.

If I do add only one user into the CC then flow is working fine but here I want to add Multiple custom users and one hard coded Email address, so how can I achieve this.

6136.flow1.png

Hi Mehdi, this is my new screenshot attached below.

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meelamri 13,216 User Group Leader on at

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Hi,

I believe you can add as many elements as you want to "Activity Party Attribute":

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Himanshu Kamboj 425 on at

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Yes !! I am able to add multiple email custom values in CC but what about the hard coded mail address in cc.

As I mentioned in my question above, I want to add a hardcoded email address as well.

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meelamri 13,216 User Group Leader on at

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Hi Himanshu,

Sorry, I misunderstood your issue. Sending emails to an address that is not saved in the CRM as a contact, account or lead (...) is not automatically done.

You need to allow messages with unresolved email recipients to be sent: Advanced settings --> Administration --> System settings --> Email Tab --> allow the feature as shown below:

Then in your flow:

1- Add all your resolved recipients and add CC Activity party attribute with an empty address like below, and then click on the button surrounded by red square:

Then you can hard code the email address in CC:

{ "participationtypemask": 3, "addressused": "test@test.com" }

You can find a complete explanation on this great blog: https://linnzawwin.blogspot.com/2020/06/send-email-to-unresolved-recipients-in.html

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Himanshu Kamboj 425 on at

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Thanks Mehdi !!

Issue has been Resolved.

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meelamri 13,216 User Group Leader on at

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Hi,

You need to add a comma "," after "participationtypemask":3.

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Himanshu Kamboj 425 on at

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Yes, Actually I got it little bit late but now It has been resolved.

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