Dynamics Community Forum Thread Details

Show Business closures in schedule board

Hi,

Business closures are shown in the work hours form of a resource. Is it also possible to show business closures in the schedule board?

Kind regards

Marcel

Hi,

Unfortunately, I'm afraid this cannot be implemented.

According to this official documentation.

Enable an entity for scheduling - Dynamics 365 Field Service | Microsoft Learn

You can enable an entity for the schedule so that information about that entity is displayed on the schedule board.

D365 Field Service: Enable lead scheduling and get location using Power Automate – Dynamics 365 Talk (d365goddess.com)

However, the Business closures entity could not be added.

Business closures only have relationships with the following entities and cannot add new relationships for this entity.There is no relationship with the existing Appointment entity and WorkOrder entity.

If you try to add a lookup field pointing to the Business closures entity by adding entities that have a relationship with Business closures, this doesn't work either. This is because these entities are also unable to enable scheduling.

But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Ideas (dynamics.com)
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

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