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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Why am I getting multi...
Microsoft Dynamics AX (Archived)

Why am I getting multiple shipments for a single sales order when I release to warehouse

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Posted on by DPerko 415

I am setting up a desired scenario where multiple lines are entered on a sales order and I am expecting this to create a single shipment at release to warehouse. (I have set this up before but am now having issues where each sales line is creating its own shipment.)

All sales order lines have inventory and are reserved. All are coming from the same warehouse and all have the same delivery date. I am not using shipment consolidation as I would like each sales order to be its own shipment. My work template has work breaks at the shipment level. My wave template is set to release at a threshold of 1.

Can anyone point me to what I may be missing?

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  • Suggested answer
    Sagar Suman Profile Picture
    Sagar Suman 6,010 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    Hi DPerko,

    What about the delivery address for each line. If the delivery address are different then you will have separate shipment for each line.

  • Don Shields Profile Picture
    Don Shields 650 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    More than likely the DeliveryPostalAddress on the Sales Lines have different values on each line.

  • Suggested answer
    DPerko Profile Picture
    DPerko 415 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    So............. I asked a developer to debug this and it looks like we have an issue with our address records. The order lines look like they have the same address but the Address Book Rec Ids are different. This is more than likely the cause of my problem.

    Thanks for the replies.

  • DPerko Profile Picture
    DPerko 415 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    Thank you and I understand that I can but that is going to add a ton of additional steps that I know aren't needed.

  • DPerko Profile Picture
    DPerko 415 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    Sorry about that - threshold of 1 shipment.

    One additional note, I am using reservation as part of batch release (job). And I tried using the job first but am getting the same results (on the same order) if doing I from the form.

    I know I am missing something simple but I can't figure out what it is.

    Thanks

    Dan

  • Guy Terry Profile Picture
    Guy Terry 28,684 Super User 2025 Season 1 on at
    RE: Why am I getting multiple shipments for a single sales order when I release to warehouse

    Wave template releases at a threshold of 1 what? Shipment or line?

    How are you doing the release? Button on the Sales order, 'Release to warehouse' form or 'Release to warehouse' job?

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