Microsoft Dynamics AX (Archived)

Failed to log on AX2012?

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Posted on by Community Member

I have installed sql 20012, sharepoint server 2010 and ax 2012 r2. following steps i have taken before installation

1. Installed Windows Server 2008 R2 Enterprise

2. Installed Office 2010 64 Bit

3. Created Domain contoso.com

4. set the password pass@word1 for domain

5. installed pre-requisites of sharepoint server

6. installed sharepoint

7. installed sql 2012 server

8. created databse MicrosoftDynamicsAX

9. Created database MicrosoftDynamicsAX_Model

10. restored the demo databases

11. run the setup of ax2012r2

12. selected database, aos, debug tools, office adons, management tools

13 validated and there was no error and then continued the installation

14. Installation completed without any error

after installation when i tried to logon in the ax2012r2 i had the error "failed to logon on ax2012". is anybody have idea where is the problem?

regards,

irshad

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Tony Wan 210 on at

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After you have restored the demo databases, have you updated with the valid admin SID account information? Obviously, you need to map it to your network user account as AX admin in order to login to AX successfully.

This link might be your reference, read the section where it explained on how to update the SID in your AX2012R2 business database

blogs.msdn.com/.../steps-to-restore-an-ax-database.aspx

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shrinath 25 on at

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Make sure the AOS services is Started

or just stop and again Restart Microsoft Dynamics AX object server6.0$0.1 in Application server

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Community Member on at

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I've followed the steps but could not be succeeded. My domain name is contoso and my user name is administrator and i mapped the same but still there is no good luck.

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Martin Dráb 237,976 Most Valuable Professional on at

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Why did you create one database manually (and restored demo data there) and one as part of AX installation? Which one do you use for AX? You should be added automatically as AX user only in the one created by the installer.

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Community Member on at

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then what should i be doing? how can i have demo data then? I am preparing for Finance & T/L.

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Martin Dráb 237,976 Most Valuable Professional on at

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I take it as the answer that you use the manually created database. Then you need to add details for your account to UserInfo table, as suggested by Tony Wan. Maybe you didn't do that right. There may be also a problem with your newly created domain - check event log, maybe you'll find more info there.

If you just need it to prepare for an exam, can't you simply get the ready-to-use virtual machine prepared by Microsoft? (I don't know what's your relation with Microsoft.)

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Community Member on at

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I don't have access to Microsoft Resources because I don't belong to Microsoft Partner network.

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Community Member on at

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I have tried to restore the data bothway.

1. db installation with ax installation and then restored the database

2. manual db and added my user info but still no good luck

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Tony Wan 210 on at

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In your step 2, basically you should amend the existing admin user account record in userinfo table. Change the SID value (you can get your SID using the psgetsid.exe, search with google) and map to your domain user account. In addition, update the domain user account and domain name. Lastly, launch AX and that should now authenticate using your domain account against your existing network AD.

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Kaushik Ramakrishna 2 on at

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Hi,

In the system administration->common forms-> Users. There is a check box called enabled. Ensure that it is checked.

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