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Microsoft Dynamics AX (Archived)

Mileage detail could not be found

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Posted on by

Hi All,

I am using warehouse and transportation management, I completed picking process and now at the time of rate shop I am receiving following error from the system.

Looking forward for your kind advises 

Thanks,

Ali

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Ali Danish,

    Please have a look at the following earlier threads that might help you fixing your problem.

    community.dynamics.com/.../128396

    community.dynamics.com/.../159991

    Best regards,

    Ludwig

  • Suggested answer
    Prashant Singh Profile Picture
    8,802 on at

    Dear Ali Danish,

    Please check the following setup.

    1. Rate master setup

    2. Rate Base for mileage calculation.

    Make sure the the pick and drop location has proper distance mapped in the system. if it is not there you could expect such error message.

    Suppose From Karanchi to Dubai distance is 2606.7 miles. If your carrier Emirate takes .10 AED per 1 mile  AX will calculate fare for you 260 AED one side. In order for Emirate to calculate the distance they should have this formula defined in their system. If system is unable to calculate the distance system will give you error as you are getting. So I will suggest you to check the distance calculation.

    Regards,

    Prashant Kumar

  • Community Member Profile Picture
    on at

    Hi PK,

    Following is the setup of mileage engine. The warehouse postal code is 94115 USA and customer's postal code is 98007. Same postal codes are defined for warehouse and customer. But still system is throwing same exception.

  • Suggested answer
    AdnanMohiuddin Farooqui Profile Picture
    25 on at

    Dear Ali,

    You can check the Mileage engine. Pick up and Drop off codes should be same in rate route workbench.

    pastedimage1648553657604v1.png

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