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Error when installing Dynamics 365 on a partner tenant

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Posted on by 243

Hi everyone,

I've followed the instructions for creating environement and deploying Dynamics 365 Guides on it (https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/setup-step-two)

But every times I try, I end with the same error message :

Dynamics_365_Guides

DB.Cmdline CRM Create Client
This will occur if the AADobjectID 3a0d3f86-2e09-4e18-88d6-1c9cb645c52a is not present in the target CDS instance.

Code d’erreur

2129947414
This is happening with other dynamics 365 apps too.
The Environement have a database with the correct region.
In the guide, it is said to use the old Dynamics 365 admin interface...which is no longer available...
Do I need other permissions than PowerPlatform Admin to install Dynamics 365 Guides ?
Thanks,
I have the same question (0)
  • Suggested answer
    Remy Rouinvy Profile Picture
    243 on at

    It seems that the Partner Admin role was not enough for deploying Dynamics 365 Guides on a partner tenant. The partner was able to install Dynamics 365 Guides without problem.

  • DavePinch Profile Picture
    Microsoft Employee on at

    Thank you for the update Remy. I will get this info back to the team.

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