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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / case subject problem
Service | Customer Service, Contact Center, Fie...
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case subject problem

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Posted on by AhmadKazerouni 5

Hi guys
I have defined several categories when making a new case, when searching for a case subject, only the first word can be searched and other words can not be found.
You can help in this case.

  • Community Member Profile Picture
    Community Member on at
    RE: case subject problem

    Hi AhmadKazerouni,

    I have some doubts about your question:

    One category contains multiple words, you can only search first word for the category.

    Or

    You can only search one category?

    Can you provide some related screenshots for it? 

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