Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / case subject problem
Service | Customer Service, Contact Center, Fie...
Unanswered

case subject problem

(0) ShareShare
ReportReport
Posted on by AhmadKazerouni 5

Hi guys
I have defined several categories when making a new case, when searching for a case subject, only the first word can be searched and other words can not be found.
You can help in this case.

  • Community Member Profile Picture
    Community Member on at
    RE: case subject problem

    Hi AhmadKazerouni,

    I have some doubts about your question:

    One category contains multiple words, you can only search first word for the category.

    Or

    You can only search one category?

    Can you provide some related screenshots for it? 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,865 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,723 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans