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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Time Offs in a View

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Posted on by 120

Greetings, guys.

I'd like to ask a question, is there any way to create a view with the resources time-offs? There are on the calendar but the respective entity doesn't seem to appear on the customizations or be available on plugin registration steps or in a workflow. There are the Time Off Requests of course, but you can add a time-off directly from the calendar so there's not always one request for every one of the actual time offs. Is there any other way?

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  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    If I remember correctly. The Time Offs are set as 'Calendar Rules' entity which can be accessed in the FetchXMLBuilder https://fxb.xrmtoolbox.com/

    I believe the subcode for Time Off is 6.

    But these records are not stored like regular records. They are instead strored as XML

  • Giannis Tsak Profile Picture
    120 on at

    Yes that's true, they are saved as calendar rule, the exact entity is the msdyn_timeoffcalendar I believe. I was thinking on creating a new custom entity and use a plugin to retrieve the right info and store it there, but my real problem is that I don't have an event, a starting point to trigger it. I can not "detect" when a time off is inserted and I would like some ideas with that one.

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