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Customer experience | Sales, Customer Insights,...
Suggested answer

Convert Quote attachment(Word file) to PDF in Dynamics 365 CE/CRM

Posted on by 305

Hello Experts,

Hope all doing good.

We have Quote record and user will attach the word document (Notes section against quote record). We need to convert this word file to PDF and attach to same quote record. 

Please help me to achieve this.

Note: This PDF will be send to customer via email.

Thanks in advance.

  • Seenivasan M Profile Picture
    Seenivasan M 305 on at
    RE: Convert Quote attachment(Word file) to PDF in Dynamics 365 CE/CRM

    Hi Manoj,

    Thanks for your response.

    We have deleted this flow due to the error. And we decided to not using this PDF conversion. our client fine with sending word file. So, Our team deleted this flow. Please post here if you able to achieve this word to PDF in future.

    Thanks.

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,012 on at
    RE: Convert Quote attachment(Word file) to PDF in Dynamics 365 CE/CRM

    Hi Seeni,

    Can you please share the snap-shot of Create File and Convert File by expanding these actions ?

    Thanks.

  • Seenivasan M Profile Picture
    Seenivasan M 305 on at
    RE: Convert Quote attachment(Word file) to PDF in Dynamics 365 CE/CRM

    Dear Manoj,

    Thanks for your response. and I apricate you.

    I have used Microsoft Data verse and "when a record is created as the trigger of your flow" is deprecated.

    I have used exactly related to your steps with supported Triger and action. I able to create file in OneDrive but getting error in Convert step. Please have a look at below screenshot.

    pastedimage1644032865238v1.png

    pastedimage1644032914485v2.png

    pastedimage1644032997964v3.png

    Please check and let me know your suggestion.

    Thanks in advance.

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,012 on at
    RE: Convert Quote attachment(Word file) to PDF in Dynamics 365 CE/CRM

    Hi Seeni,

    You can follow the Part B to convert the Word to PDF.

    Please refer the below blog :- 

    https://vishalgrade.com/2018/10/12/ms-crm-how-to-convert-word-template-into-pdf-using-microsoft-flow/
     

    Thanks,
    Manoj.

    Please mark this as VERIFIED if it helps.

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