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iCalendar file from Dynamics Marketing 365 does not include reminder option

Posted on by 33

Hi all,

we are planning a webinar and thus have set up the event in Dynamics Marketing as a Microsoft Teams Webinar (by using the option "stream this event online").

After registration our leads reveice the confirmation mail which includes the "add the calendar"-button. Apparently, when they have integrated the event in their calendar, there is no reminder for the event - it is set up as "reminder: "none"" (see screenshot in german). But we definately need to have a reminder.

Problem-icalendar.PNG

I haven't found any option to set up the icalendar option like this (e.g. Reminder in 15 Minutes).

Can anyone help?

Thanks and kind regards

Tanja

  • Verified answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: iCalendar file from Dynamics Marketing 365 does not include reminder option

    Hi Tanja,

    The Reminder is a feature only in Outlook.

    I have tested to create a meeting directly in Teams.

    The Reminder option is also set as None by default.

    You have to set it manually in Outlook.

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