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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Advanced Find , Share button and few more OOB buttons are not visible in UCI

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Posted on by 140

Hi ,

Ours is On - Premises  Version (9.0.15.9) . We are trying to use UCI and noticed few OOB buttons are not visible (Advanced find , share etc) . 

Is there any information regarding whether it will be included in upcoming release , or any other way to get these buttons on the UCI.

Thanks .

I have the same question (0)
  • Suggested answer
    Filipe Relvas Profile Picture
    on at

    Hi Saranya,

    Unfortunately those buttons are not available in the UCI version we currently have for On-Prem (even in the latest version).

    These will indeed be included in the next major update planned for Q1 2021 (no specific ETA unfortunately).

    As a last resort you can try to add your own buttons in the Navigation Bar but customizing the Application Ribbon.

  • Saranya Santhakumaran Profile Picture
    140 on at

    Apologize for the late reply.

    Thanks for the update.

    We have another issue also on Marketing list and Campaign.

    Those entities are not available for UCI.

    Is it already available on the latest version or it will be a part of future release?

  • Suggested answer
    Filipe Relvas Profile Picture
    on at

    Unfortunately they are not part of the UCI version we have with On-Prem.

    They will come in the next major release but for now they are not available.

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