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Implementing Direct Sales Order Status Queries in Copilot Studio with Microsoft D365 F&O

Posted on by 75

Hi, I am currently implementing Copilot Studio along with Microsoft D365 F&O.

I have added an X++ class that returns the sales order status. Then, on Microsoft Copilot Studio, I added a topic to get this response via Copilot Sidecar on D365 F&O.

I am getting a response by starting like this: I enter "order status," then it asks for the sales order number. After I enter the sales order number, it tells me its status.

Now, I want that when I enter "What is the status of Sales Order Number: abc" then, instead of asking for the sales order number (because I already entered it in the question), it should answer with the status of my entered sales order number (abc in this case).

Is there a way to do this?

Best Regards,
Thanks in advance

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