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Duplicate Expense vouchers allowed despite GL parameter setting to reject duplicates

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Hi,

We have an interesting situation with expense report vouchers. GL parameters are set same for all legal entities to reject duplicate vouchers. But we are seeing that some entities allowing duplicate expense vouchers while others rejecting and stopping at posting.

pastedimage1684941583783v1.png

Situation is this. We allow intercompany expenses on our expense reports. In this example, a non-intercompany report was posted in September 2022 in company A. Then in March 2023 there was a posting of an intercompany expense from another company which cross charged to company A. The system assigned same voucher number to the March expense as was used in the September expense. My understanding is that the system uses the number sequence of the originating company of the expense report and uses same voucher to post to the destination company too. In this case originating company was in the lower position of the voucher sequence and voucher assigned was already used in the past in the destination company. There was not error when this intercompany report posted in company A (destination) with voucher that was used in the past:

pastedimage1684941653041v2.png

While just recently in the same situation with other 2 companies we received an error that voucher was already used and posting cancelled. 

I am trying to find what is driving different behavior in posting intercompany expense reports so that we can resolve the root that is stopping posting?

  • RE: Duplicate Expense vouchers allowed despite GL parameter setting to reject duplicates

    Hi Billur,

    Checked that, parameters did not change. Was always setup to reject duplicates.

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 16,615 Most Valuable Professional on at
    RE: Duplicate Expense vouchers allowed despite GL parameter setting to reject duplicates

    Hi,

    Did you setup databaselog on GL parameters? Maybe parameter have been changed after posting.

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