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External User (licenced) access

Posted on by Microsoft Employee

This might be a silly question, or a unique situation. I'm new to Dynamics 365 and cant find the answer anywhere. 

We have a tenant, that has Dynamics 365 for Sales licences. 

We have external users added who access Project Online and SharePoint Online as normal users, but have a different domain in a different tenant. 

We want them to have Dynamics 365 for Sales licences so we bought them and allocated the licences to their external users. but we cant find the url for them to login. When they go to it takes them back to their default tenant their domain is on. 

What url can they use to access dyamics specifically in out tenant?

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: External User (licenced) access

    Hey everyone,

    I figured out the issue after watching a Youtube clip by Microsoft.

    We needed someone to go into Dynamics as an administrator, then approve the email address of the users … so that they can access the Cloudfirm Dynamics tenant.

    The link is …


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