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Omnichannel - New tab direction

Posted on by 667

Hi All,

By default when you create a new tab within Omnichannel it will create the tab at the end of the existing tabs all of the time, is there anyway to change the behaviour so it can create the new tab at the start rather then at the end by default?

Thanks,

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Omnichannel - New tab direction

    Hi abutler1986,

    Unfortunately, you can’t make the new tab at the start rather then at the end by default, which is by-design.

    Also, these tabs cannot be change their positions, they are fixed.

    pastedimage1626232299521v1.png

    Maybe you can refer following link to know more details about application tabs:

    Omnichannel & Application Tabs » The CRM Ninja

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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