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Exchange rate error at submission of expense report

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Posted on by sikandar

I have been working on D365 Expense management. an expense report was created which includes categories and sub-categories.

As i tried to submit the expense report, the following error pops-up.

(Function 'ConvertAmountValue()' has failed.

A currency to convert to is required to retrieve exchange rate information.)

Can any one help me in resolving this error.

Thanks in advance.

Regards,

Sikandar Ali

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MATTGUO 22,353 Moderator on at

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Hi Sikandar,

Which version are you using?

Please check if the system currency is filled in the path of System administration > Setup > System parameters.

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sikandar 10 on at

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Hi MATTGO,

I am using Finance and Operations (10.0.5) Version of D365.

As about the system currency it is filled with the required currency, still i am having the same error.

Best Regards,

Sikandar

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Ludwig Reinhard Microsoft Employee on at

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Good Morning Sikandar Ali,

Your screenprint is too small to see anything.

If this is a foreign currency expense record, can you make sure that you have exchange rates setup for the foreign currency to your accounting & reporting currencies?

Also check the dates of the validity of the exchange rates and the date for which you post this transaction.

Best regards,

Ludwig

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sikandar 10 on at

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Corina Manescu Microsoft Employee on at

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Hello Sikandar

Could you please check also if there is any expense policy rules setup missing the currency information on rule details?

For example:

Go to Expense management>Setup>Policies>Expense report>Open the active policy (if any) and go to Policy rules section. Verify all the rules for missing currency information:

If the information is missing than the system will display the reported error message when trying to submit the expense report:

If this is the case, just provide the missing information, Save and retest the scenario.

Best Regards,

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sikandar 10 on at

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Thank You, Corina Manescu.

It helped and it is Done.

Best Regards,

Sikandar Ali

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