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Finance | Project Operations, Human Resources, ...
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Results. The credit card import can't be completed because Card number XXXXX is not mapped to an employee. To continue, map the card to an employee. Results. Validations failed while writing entity record

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Posted on by 5

In D365 F&O, the full credit card number is mapped to each employee in Human Resources.  I confirmed the Card numbers, Card types and Payment methods in Retail Commerce contain the same data as the import file.  I have seen a similar post, but I have not been able to resolve my issue, any suggestions would be helpful. 

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  • Rahul Mohta Profile Picture
    21,042 on at

    is this for retail or expense management?

    for expense, could try this

    https://docs.microsoft.com/en-us/dynamics365/finance/expense-management/import-credit-card

  • cconner@campusmgmt.com Profile Picture
    5 on at

    I am using the import function for Expense Management and Purchase Card.  I am able to get through the initial import process described in the document that you shared, but I continue to get the message to map the card to an employee.  The full card number is mapped to each employee in Human Resources, the card types, card numbers and other data is mapped in the Retail and Commerce module.  I have even amended the import file to include the full card number and continue to get the same message.

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    Anup Shah MSFT Profile Picture
    Microsoft Employee on at
  • Suggested answer
    cconner@campusmgmt.com Profile Picture
    5 on at

    I was finally able to import the credit card file after changing the Card type in both the import file and the credit card type and then updating the mapping so that the bank = new card type.

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