Customize your email with fonts and colors that reflect your brand and add personalized content for better engagement.
Keep it short and have a clear action for your audience to act on.
Create an email design that delivers your message and includes required elements such as a subscription-center link, your physical address, email subject, and email From address.
Publish the design by selecting Go live. This copies the design to the Dynamics 365 Marketing email marketing service, which makes the message available for use by a customer journey (but doesn't deliver any messages yet). The go-live process also activates any dynamic code and replaces links with trackable versions that are redirected through Dynamics 365 Marketing.
Set up a customer journey that, at a minimum, identifies a published target segment and a published email message to deliver to that segment.
Activate the customer journey by choosing Go Live. The journey then drives the email-delivery process and other automation features. It personalizes and sends each individual message, collects interaction data, and can follow up with additional processes based on those interactions.
This exercise describes how to do the first two of these steps. You'll set up the last two steps in the next exercise
Create an email design that delivers your message and includes required elements such as a subscription-center link, your physical address, email subject, and email From address.
Publish the design by selecting Go live. This copies the design to the Dynamics 365 Marketing email marketing service, which makes the message available for use by a customer journey (but doesn't deliver any messages yet). The go-live process also activates any dynamic code and replaces links with trackable versions that are redirected through Dynamics 365 Marketing.
Set up a customer journey that, at a minimum, identifies a published target segment and a published email message to deliver to that segment.
Activate the customer journey by choosing Go Live. The journey then drives the email-delivery process and other automation features. It personalizes and sends each individual message, collects interaction data, and can follow up with additional processes based on those interactions.
This exercise describes how to do the first two of these steps. You'll set up the last two steps in the next exercise
Create an email design that delivers your message and includes required elements such as a subscription-center link, your physical address, email subject, and email From address.
Publish the design by selecting Go live. This copies the design to the Dynamics 365 Marketing email marketing service, which makes the message available for use by a customer journey (but doesn't deliver any messages yet). The go-live process also activates any dynamic code and replaces links with trackable versions that are redirected through Dynamics 365 Marketing.
Set up a customer journey that, at a minimum, identifies a published target segment and a published email message to deliver to that segment.
Activate the customer journey by choosing Go Live. The journey then drives the email-delivery process and other automation features. It personalizes and sends each individual message, collects interaction data, and can follow up with additional processes based on those interactions.
This exercise describes how to do the first two of these steps. You'll set up the last two steps in the next exercise
Create an email design that delivers your message and includes required elements such as a subscription-center link, your physical address, email subject, and email From address.
Publish the design by selecting Go live. This copies the design to the Dynamics 365 Marketing email marketing service, which makes the message available for use by a customer journey (but doesn't deliver any messages yet). The go-live process also activates any dynamic code and replaces links with trackable versions that are redirected through Dynamics 365 Marketing.
Set up a customer journey that, at a minimum, identifies a published target segment and a published email message to deliver to that segment.
Activate the customer journey by choosing Go Live. The journey then drives the email-delivery process and other automation features. It personalizes and sends each individual message, collects interaction data, and can follow up with additional processes based on those interactions.
This exercise describes how to do the first two of these steps. You'll set up the last two steps in the next exercise
