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Custom POS Buttons won't browse in Win7/64 with IE10

Posted on by Microsoft Employee

A known good db was copied to a Win7/64 box with IE10.  Custom POS buttons designed to browse to a web-site do not do anything when launched.  Is this due to the IE10?  How to proceed?

Marc

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  • Spencer McCandless Profile Picture
    Spencer McCandless 2,085 on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    Ha, almost there. Glad to help.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    My bad. All is well. Thanks for the response.  Is it Saturday yet?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    I'll check it out and reply shortly!

    Thanks.

  • Verified answer
    Spencer McCandless Profile Picture
    Spencer McCandless 2,085 on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    Can you list the command listed for the POS button in Store Manager under Database-> Registers -> Custom POS button (minus any sensitive material, of course)? If it doesn't turn out to be the issue mentioned above, it could simply be that the path to IE is different on the new machine. For example, if the old system was 32 bit, what previously may have been in C:\Program Files may now be in C:\Program Files (X86) on the new system.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    HTML Status bar (LineItem.htm) is OK.  It's the Custom POS buttons that don't launch.

  • Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at
    RE: Custom POS Buttons won't browse in Win7/64 with IE10

    Hi Marc.

    Think Gregg Kosel have published something what could be related to your problem... Please check this next: community.dynamics.com/.../how-to-fix-html-status-bars-that-do-not-populate-after-you-apply-to-internet-explorer-10-0.aspx

    Hope it helps... Regards, A.

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