Share
ReportI'm testing case management in a test environment which is a recent copy of our production environment.
I created a case process let's call it "123"
I created a case category "ABC" and made the case process "123" the default case process for that case category
I then created a new case with the case category "ABC" and the case process "123" did come over.
The case status is "in process"
When I select the change stage the steps in the case process are not available..."the grid is empty"
Am I missing a configuration step?
Thank you in advance for your input
*This post is locked for comments
All responses (
Answers (
23,616
