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AX2009 - Client Installation - Windows 2019 Server

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Posted on by Joachim082

Hi,

we have a problem during the installation of the AX2009 client components. When we try to start the ax32.exe we get the error message: "ActiveX-Controlelement could not be created. CmxPhone Control". When trying to manually register the OCX we get the error message" The module "c:\program Files (x86)\Microsoft Dynamics AX\Common\CmxPhone.ocx" failed to load....".

Any idea?

Best Regards

Joachim

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Logger 60 on at

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RE: AX2009 - Client Installation - Windows 2019 Server

Hi. I think, there must be another reason.

We succesfully installed ax4 and ax2012 r3

But 2009 rises error by install Components64
Logger 60 on at

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RE: AX2009 - Client Installation - Windows 2019 Server

Hi.

Did you solve the problem ?

We've got the same case.
Joachim082 5 on at

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RE: AX2009 - Client Installation - Windows 2019 Server

Hi,

maybe there is a way to supress this error message on startup of AX? We do not use phone functionality.

Best Regards,

Joachim
Joachim082 5 on at

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RE: AX2009 - Client Installation - Windows 2019 Server

Hi,

same result:

Which files depends on the SmmPhone.ocx? Maybe some files in the system32-folder of the os which is not registred correctly?

Best Regards,

Joachim
Blue Wang on at

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RE: AX2009 - Client Installation - Windows 2019 Server

HI Joachim,

Copy the correct files from other normally installed machines and try to register again.
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André Arnaud de Cal... 292,869 Super User 2025 Season 1 on at

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RE: AX2009 - Client Installation - Windows 2019 Server

Hi Joachim,

Please check the latest System requirements guide for AX2009. I don't think Windows Server 2019 is supported.