Speed issue with Purchasing Invoice to Payment

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Posted on by Bill Campbell

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Situation: Client is reporting that since the update for the Payroll Year end - GP(18.4.xxxx) when entering Purchasing Invoices and then attempting to enter a payment immediately after posting the invoice, then selecting Edit Cheque, the system is saying that the document is part of a recovering batch or is still being edited.

My question: if the client still has the Purchasing Transaction window open - after posting - and then opens the Edit Payment - could this be the reason for the ‘Is being Edited’ or the ‘Is part of a batch that is in recovery”

Client is demanding that this is a new situation and did not happen like this before the last update.

Thanks

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Microsoft Dynamics GP

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Cheryl Waswick on at

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RE: Speed issue with Purchasing Invoice to Payment

Hi Bill,

I can't really follow the exact steps that the client is doing, but closing the window completes the posting process, so after clicking Post, t he user should always close the window. This triggers the reports to print and completes the process. We have been preaching that for years.... so yes, that could play a role, but has always been that way. I don't know of anything offhand on an upgrade that would change the behavior for them now.

Cheryl Waswick

Microsoft Support