How to enter Direct Unit Cost on a Purchase Return Order that was not entered but already register the pick and post the shipment.

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We got a Purchase Return Order that the user forgot to put in the Direct Unit Cost when they created it.

They already created the warehouse shipment and did the pick and registered it and also posted the warehouse shipment.

It was when accounting was going to be posting the Purchase Return that they noticed that there is no Direct Unit Cost on it.

We reopen the Purchase Return Order and we are able to enter the Direct Unit Cost but once we change the status to "Released" the Direct Unit Cost disappear from the Purchase Line.

What can we do to have the Direct Unit Cost on the Purchase Return Order so that our Accounting can post it.

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Suresh Kulla 50,278 Super User 2026 Season 1 on at

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On the Return Reason Code check if the Inventory Value Zero is set, if that is set then it will set the Direct Unit Cost to Zero.

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Alexander Ermakov 28,096 on at

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As Suresh mentioned, check if there is Inventory Value Zero is set for the reason code value of return. However, under non-customized solution, once the reason code is selected and you modify the Direct Cost, the Release process should not zero it.

Check also what is the setting on the Purchases & Payables Setup for Exact Cost Reversing Mandatory:

www.archerpoint.com/.../exact-cost-reversing-microsoft-dynamics-nav-2013

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I checked the Return Reason Code - the Inventory Value Zero is not set.

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The Inventory Value Zero is not setup on the Reason Code Value of the Return. On the Purchases & Payable Setup for Exact Cost Reversing Mandatory is not set either.

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Suresh Kulla 50,278 Super User 2026 Season 1 on at

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I believe then it is part of a customization you might have added. It is not standard behavior, please check the code in the Release codeunit of the purchase order.

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Noted that this might be part of the customization. Will check the code like you suggested. Thanks For your help.

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