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Customer experience | Sales, Customer Insights,...
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Webresource doesn't reload between pages

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Posted on by 5

Hi,

Currently debugging an issue for a product my company is working on for Dynamics. It shows the connections between entities and allows you to add new connections by opening up a new Connection form. Our product sits on the related tab of certain entities and when clicked, will trigger the HTML webresource to load.

The issue we’re currently facing is the Webresource not reloading/refreshing when moving between entities. When creating a new connection and you hit save and close, Dynamics navigates back to the previous page, onto the tab we were open on. However, the webresource itself never loads in until you do a manual refresh. Can anyone suggest any fixes or workarounds for this issue? I’ve included a quick screen recording for example purpose.

[View:/cfs-file/__key/communityserver-discussions-components-files/117/Screen-Recording-2022_2D00_07_2D00_08-at-16.05.12-copy.mp4:320:240]

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  • Scosec Profile Picture
    95 on at

    I think you need to work with some javascript in order to get this to work.

    But it seems the connection explorer is a third party tool. So i'm unsure to provide a decent answer.

    For javascript:

    community.dynamics.com/.../refreshing-the-web-resource-in-dynamics-365

  • Zobxrm Profile Picture
    5 on at

     Hi Scosec ,

    Much appreciated for the input. I should have made clear in the post that Connection Explorer is the product I'm working on, with which I'm trying to debug this issue with webresources not reloading.

    I believe I've already seen and tried the suggested link without much success. We load an iframe in to attach our functionality, however when moving between pages as shown, the iframe never loads again. 

    May be worth trying the javascript you've linked again to see if I missed something in my approach. 

  • Scosec Profile Picture
    95 on at

    Maybe some other direction u can try:

    docs.microsoft.com/.../addtabstatechange

    That gives control when switching/loading the tabs.

    Good luck! Let me know if it works :)

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