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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

PROJECT CUSTOMER CHANGING

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Posted on by 63

Hi,

I have created a Project ID With Some Customer, & Then As per Operations Dept. We have to change the customer  ID Knowing We didn't create any Project Invoice till now, But there are some Costs charged to the Project, My Question Is Can I Edit the Project Profile & Change the Customer ?

Regards

Mustafa

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Mustafa,

    You can add a new customer (project funding source).

    After doing that you can define a funding rule that specifies that the complete amounts will be posted to the new one.

    Would be great if you could give it a try and let us know if this worked for you.

    Best regards,

    Ludwig

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    As Ludwig suggsted, best way i to keep the earlier customer and add new one in project contract as new funding source

  • Mustafa Quraitem Profile Picture
    63 on at

    pastedimage1594022837784v1.png

    Hi,

    I don't know if you can see the Snapped Properly But I Couldn't Add a Funding Source since the Customer tap is not Active, Should I change any Setup to enable me to Add the Customer ID in Funding Source line?

    Regards

    Mustafa

  • André Arnaud de Calavon Profile Picture
    301,053 Super User 2025 Season 2 on at

    Hi Mustafa?

    Do you mean to say that the Customer lookup is not enabled? The focus on your screenshot is on the Funding source ID. You have to use the  Customer field for the lookup.

    Also note that if you have existing transactions, you might need to use the Adjust feature to change the funding source recorded on these transactions.

  • Mustafa Quraitem Profile Picture
    63 on at

    Yes,

    The Customer lookup is not enabled , How can I get it enabled ?

    & Regarding Transactions; I have Only Cost Transactions & No transactions related to Revenue or Invoicing were posted

    Rgds

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    once funding source is selected (which is name of customer) it would auto populate customer ID

  • André Arnaud de Calavon Profile Picture
    301,053 Super User 2025 Season 2 on at

    Hi Mustafa,

    What exact security role/permissions do you have in this environment? Is a system administrator able to fill the customer field?

    Note that if the cost transaction has a line property which is chargeable, then a related sales record for these costs already has the funding source field filled and requires adjustment.

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