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Hello,
Is it possible to correct the invoice of the VAT value on the issued invoice? On the invoice, the value of VAT is 4.37, and on the adjustment to this invoice, the value of VAT is 4.36. As a result, our client cannot post the invoice.
Can you send those images in english but I think those menus are personalized (not part of the standard) unless tihs is part of the Polish localization. If so, it is better to open a support case so the person with that expertise can help you further
I can check the invoices here: https://ibb.co/BVwWFYW
And here i have details this invoice: https://ibb.co/3sCGxDw
What's next?
That doesn't seem to be a standard path, so are you talking about a customization?
for me to help you, I need you to provide me an example of where in AX are you entering this invoice, how do you enter the invoice and example of the invoice in AX, without this information I'm afraid I cannot help you further.
Let me know what type of invoice are you entering
Ok, that was not clear at all in your question. You can amend the tax amount by going to sales tax details and adjust the amount as needed.
See below screen, the form can change a bit depending on the invoice type you want to post, will good to know what invoice type you are talking about.
Sorry but I don't understand where the problem is, where do you have two values? is it in a "paper" invoice and not in AX? if you can provide images and maybe an example will be easier for me to help you.
The customer cannot post the invoice because there are two different values. If the correction of the VAT invoice showed the amount of 4.37, i.e. the same amount as on the original invoice - the customer could post the invoice.
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André Arnaud de Cal...
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