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Hello,
Is it possible to correct the invoice of the VAT value on the issued invoice? On the invoice, the value of VAT is 4.37, and on the adjustment to this invoice, the value of VAT is 4.36. As a result, our client cannot post the invoice.
hi Norbertb,
If the invoice is already posted there is no standard way to adjust the vat amount.
Have a question, when you say customer cannot post the invoice, are they getting an error message? if not, what do you mean with that?
Thanks
USer don't get any error message.
The user sent a scan of both invoices where the original invoice shows the amount of 4.37 and the correction of the VAT invoice has the amount of 4.36. The incorrect amount is on the correction of the VAT invoice (4.36).
How can we change it? Provide a new invoice correction?
Can we change it yet?
Hi, as I said before if the invoice is already posted in AX you cannot change it. But still don't understand what do you mean with customer cannot post the invoice.
Maybe if you share some images will be easier to understand what exactly the problem is.
The customer cannot post the invoice because there are two different values. If the correction of the VAT invoice showed the amount of 4.37, i.e. the same amount as on the original invoice - the customer could post the invoice.
Sorry but I don't understand where the problem is, where do you have two values? is it in a "paper" invoice and not in AX? if you can provide images and maybe an example will be easier for me to help you.
Yes - I talking about a "paper" invoice all the time.
Ok, that was not clear at all in your question. You can amend the tax amount by going to sales tax details and adjust the amount as needed.
See below screen, the form can change a bit depending on the invoice type you want to post, will good to know what invoice type you are talking about.
Wow, I have a different version of AX.
Please tell me the exact path where I can enter to change this amount.
Let me know what type of invoice are you entering
it is a VAT invoice
(Accounts receivable -> Information -> Sheets -> VAT invoice) and there I can check the entered VAT invoice in AX
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