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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Accounts Receivable Mo...
Microsoft Dynamics GP (Archived)

Accounts Receivable Module Help

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Posted on by alexduy 355

Hi,

We received a check from a customer, and we deposited the check into our bank account.  The check was stopped payment and the  bank rejected the check. AR applied cash to a suspend account. DB Cash CR 1140 (suspend account). My question is, when AR applied cash like that, will it reduce the customer AR balance, even though we did not hit the AR account?

Please help, thanks.

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    The Account Receivable balance is not affected based on the scenario you've provided above.

  • alexduy Profile Picture
    alexduy 355 on at

    I just found out that it did affect my AR Aging balance, however, the amount did not hit GL since it was entered into 1140 instead of the AR  - 1200 account. As the result, my AR Aging vs. GL is off.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    For your scenario, the Customer balance and Customer aging report(HATB) both are affect but the amount did not hit to GL 1200 account. It was hit to the suspend account 1140 instead of the 1200. So, your AR aging won't tally with GL 1200 account.

    Hope this helps!!!

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