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Hi all
I have a PO, for which a prepayment invoice needs to be applied. I have posted the prepayment and also the invoice for it. But when I check the voucher details for the invoice, I find nothing. Please see below screenshot.
However the invoice is available for settlement in the payment journal.
Please someone help me identify the issue here...
Best wishes
DAX_369
Hi Sourav
I checked the 'Batch Transfer Rules' parameter and it was set to "Scheduled batch". I then checked the
General ledger > Periodic > Batch transfer for subledger journals and found my sub ledger journal waiting to be transferred. Once I transferred this to GL I am able to view the voucher details now.
I have also changed the parameter value from "Scheduled batch" to "Synchronous" , so that all future transactions are posted immediately.
Thank you for your help.
Best wishes
DAX_369
Hello DAX_369,
Please check in below areas and update in the Forum.
Area 1: - What is the batch transfer mode is selected in General ledger > Setup > General ledger parameters > Batch transfer rules > Transfer mode.
You will get 3 options here. "Synchronous", "Scheduled batch" and "Asynchronous".
Set it "Synchronous" first.
Because this will impact on source documents. Example; Free text invoice, PR, PO etc.
By changing this parameter to "Synchronous", all transactions will post immediately on new Purchase order invoices that are posted.
Area 2: - If the above solution do not fix this issue; then try the following.
General ledger > Periodic > Batch transfer for subledger journals.
Just run this by selecting the source document type, fiscal year and period name. System will transfer the balances in the posted voucher.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
Hi Sourav
I can confirm that there is no batch job setup for delayed posting of vouchers and definitely no customization.
The only thing that I can see that could cause a problem is that the invoice journal has approval process (non-workflow).
Best wishes
DAX_369
Hello DAX_369,
Is there any batch job set to post the voucher in certain time gap?
In that case, the transaction in the voucher will be updated later.
Is there any customization made?
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
Hi Sourav
Thanks for taking time to look into this.
I checked for the voucher details through the payment journal but could not find anything. Please see below image.
Yes, I have set up the main account for inventory posting profile.
Any ideas ?
Best wishes
DAX_369
Hello DAX_369,
Would like to know as you mentioned -- "However the invoice is available for settlement in the payment journal."
Are you able to see the posted transactions in that prepayment invoice when it is available in payment journal?
Can you also check if you have selected the main account for prepayment in the inventory posting profile set up or not.
Below screen shot is taken from D365 for your understanding.
Kindly check and update us.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
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