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I have an invoice entered under a vendor. I cut a check for this invoice by going to purchasing - Select Checks.
The check is showing in GP as WORK and the invoice is showing as OPEN
If I inquiry and pull up the invoice - when I select apply it shows the total applied with the check.
How would I fix this - Note: there is nothing outstanding in Master Posting or Batch Recovery
Are there any Batches in the Post Payments window?
Hello Treml,
This issue really depends on where the entire documents sits in GP. You will need to determine if any part of the transaction had posted or not and make corrections based on where the data sits.
In Test, you could try the following to bring the batch back and delete and recreate.
If the entire Payment is still in work but no batch is available, you could test running Check Links against the Payables Transaction Open table and should recreate the batch if the work record is there. If the batch comes back during Check Links, i would try deleting and recreating it.
I hope this helps!
Thank you!
Brandon Jarrett | Microsoft Support Engineer
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