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Sales Hub App not Found

Posted on by 2
Hi there!

I am from the Philippines and we want to use Sales Hub App as our CRM. My company already gave me my Office Account and they said it is already licensed. However, when I search Sales Hub in the App section, it will not show. Is this because of my location? How to solve this problem? 
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  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Sales Hub App not Found
    Hey!
     
    In order to see any Dynamics 365 CRM app on the App Section, you need to provision an environment first.  Go to Admin.PowerPlatform.com, and create an environment with a Database and with a Dynamics365 app.
     
    Regards
  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 2,245 on at
    Sales Hub App not Found
    Hi There,
     
    In order to access sales hub application you should have the relevant license either sales premium or sales enterprise (recheck the license)
     
    If the licenses are okay do check your security role. There is a possibility that your user may not be having the relevant security roles attached (sales person or sales manager etc)
     
    From my understanding availability is not the issue
     
     
    Finally, once your issue is resolved and my suggested answer has helped, please do not forget to click Yes under "Did this answer your question?" to close this thread.

    Thanks
    Affan
    Follow my channel related to Dynamics 365:  https://www.youtube.com/@AffansDynamicsJourney


     

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