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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / CRUD Operations in Fie...
Service | Customer Service, Contact Center, Fie...
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CRUD Operations in Field Services Tables

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Posted on by Community member 8
Hi
 
Can CRUD actions be performed on Field Service tables in a supported way? In Microsoft's help and documentation, I have not found anything about it, as well as examples to be able to carry out manipulations through this type of operations on calendars, for example. Is it something that can't be done? Are the Field Service tables all accessible from the SDK or are there any restrictions?
Thank you very much for your time.
I have the same question (0)
  • PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at
    Hey!
     
    on https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-restricted-entities you have an interesting first approach.  License requirements.   Pretty much every license will allow Reading the table. There are some tables that require that the user modifying (Create, update, delete) has a specific license.  WorkOrder, Case, for example.  
     
    Modifying calendars for example can be done through the API.
     
    Regards,
  • Community member Profile Picture
    Community member 8 on at
    Hello, good afternoon.
     
    Thanks for the response, @PerezAguiar, but what we want to know is if there is the possibility of performing CRUD operations with the table where CRM store the hours of availability, absences, recurrence, etc. for a resource. With the actions it provides (msdyn_loadCalendars, msdyn_saveCalendar) you can interact with the calendar of a resource, but we want to know if, through a plugin, external application, etc., we can access the table where the data is stored, in CRM Dataverse, and if it can be performed CRUD operations like in another custom CRM table or standard, like account, contact, etc.
     
    Thank you so much.

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