web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Clicks tracking opt-out functionality

(0) ShareShare
ReportReport
Posted on by 56

Hi. I am new to this. So far I understand that to be able to track which link a contact has visited, I will have to add the generated script to my page/website. The cookies are automatically saved to their browser, and I can turn on the cookie notification banner in the settings, to let the visitors know that I am using them. So far so good, but by law I have to give them the option to opt out from this cookies. Is there a way to do it? Thank you.

I have the same question (0)
  • Verified answer
    Leipajuusto Profile Picture
    110 on at
    RE: Clicks tracking opt-out functionality

    I know what you are concerned about, but the fact is the banner won't stop the server from setting the cookie—it just informs visitors that cookies are being used.

    Cookie is dependency for the script to identify contact in each time submission, see the cookie policy of Dynamics Marketing:

    https://docs.microsoft.com/en-us/dynamics365/marketing/cookies

    The only way to avoid cookie is to always browse marketing page in incognito or private mode.

  • Suggested answer
    Petit Hibou Profile Picture
    on at
    RE: Clicks tracking opt-out functionality

    the other way would be to use 3rd party cookie management system - which you probably has already in place to manage eg external corporate websites

  • ralucad Profile Picture
    56 on at
    RE: Clicks tracking opt-out functionality

    Hi Elena .This is for a client. I don't manage their website, so I am not sure if they have this implemented.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 162 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 103

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 87

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans