How to get/find the service user role "Create Record Role Extensible"

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Posted on by AS-19051031-0

Hello everyone,

in the April 2026 Update, we got the preview feature to create any type of record in Journeys. I see the feature switch and turned it on. The documentation (https://learn.microsoft.com/en-gb/dynamics365/customer-insights/journeys/create-records-activities#why-cant-i-see-a-table-in-the-list-of-tables-for-create-record) also refers to a new role "Create Record Role Extensible", where I am supposed to add privileges for all tables / record types that I want to create. Problem is, I can't find this security role. I checked the list of security roles in the Power Platform Admin Center, but it's not there.

What am I missing, do I have to add the role in some way, or are service users located somewhere else?

The environment is on version 1.2.437.94.

Thank you for your help!

Regards,

Angelika

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