Steps Taken:
Entered the cash receipt details in the Cash Receipts Entry window.
Checked and verified the information entered for accuracy.
Attempted to post the cash receipt individually and as part of a batch.
Reviewed the batch status to ensure it was successfully posted.
Checked the General Ledger for the associated journal entry and confirmed its posting.
Observations:
The status of the cash receipt remains as [Status] /Open/.
Despite successful batch posting, the cash receipt does not appear to be closing.
Dynamics GP version : 2018