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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The system is unable t...
Customer experience | Sales, Customer Insights,...
Suggested answer

The system is unable to perform related operations.

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Posted on by Community Member Microsoft Employee

Hi experts

Question 1.
I have a question of Dynamics 365 CRM. When clicking on the dynamics 365 CRM system or publishing(Import) related content, there is a long time lag. you know I can't do anything until he loads it
Do you have any ideal of speed up progress? I would appreciate it very much if you can provide a solution immediately.

Question 2.
The customer previously imported data to CRM, and it contains a large amount of duplicate data. Now the customer wants to delete the duplicate data, but it is inefficient if the customer removes the data by themselves. They want our engineering team to help him quickly delete data from the background.

The data imported before April 30 need to delete. The FetchXml is:
<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="false">
<entity name="new_asset">
<attribute name="new_assetid" />
<attribute name="new_name" />
<attribute name="createdon" />
<filter type="and">
<condition attribute="createdon" operator="on-or-before" value="2020-04-30" />
</filter>
</entity>
</fetch>

Thanks

xiaoxiaoniu

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM on at
    RE: The system is unable to perform related operations.

    Hello Xiaoxiao,

    Is it happening in UCI or web client or both ?

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: The system is unable to perform related operations.

    Hi,

    If you are comfortable writting javascript code then use below code to lock field in editable grid view.

    Add beloww code to onrecordselect event handler of editable grid.

    onRecordSelect: function (exeContext) {
        //debugger;
        var _formContext = exeContext.getFormContext();
        var disableFields = ["leadqualitycode","new_lastinteractiondate"];
        lockFields(exeContext, disableFields);
    },
	
lockFields: function (exeContext, disableFields) {
        var _formContext = exeContext.getFormContext();
        var currentEntity = _formContext.data.entity;
        currentEntity.attributes.forEach(function (attribute, i) {
            if (disableFields.indexOf(attribute.getName()) > -1) {
                var attributeToDisable = attribute.controls.get(0);
                attributeToDisable.setDisabled(true);
            }
        });
    }

    Replace disableFields field schema name with your field schema name.

    If found helpful, Please mark my answer verified.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The system is unable to perform related operations.

    Hi expert

    I have another question of D365 CE .Lock the view columns of the editable grid in d365 ce

    I have tried the following steps（www.cloudfronts.com/.../)

    But I don't still lock the columns. If you help me answer this question—Many thanks.

    Thanks

    xiaoxiao niu

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM on at
    RE: The system is unable to perform related operations.

    Hello Xiaoxiaoniu,

    Answer 1: If you are using CRM Online, I would suggest to open a support ticket so that we can check all operations which are being triggered behind the scenes and which part might be taking time to load CRM or publishing customizations. However, if you are using CRM On-premises, you can take SQL Profiler and review the data to understand which part is causing delay.

    Answer 2: In my opinion, if there are duplicate data then you may want to consider merging them instead of deleting as it could lead to Data loss and you go through this thread to get an idea how bulk merge can be done - community.dynamics.com/.../how-to-bulk-merge However, if you would like to go ahead with Bulk delete then you can follow this article - docs.microsoft.com/.../delete-data-bulk

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