Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

How do I change the price of an item in Dynamics 365 Online?

(1) ShareShare
ReportReport
Posted on by 42
 
This may be really obvious, but I for the life of me can not figure it out.
 
We have a product called /Candy Corn/ and it's priced for $5. We want to change the price to $7. How is this done? If I go into the product, there's a tab called /Additional details/ and if I select it, it shows a /Default Price List/ and under amount it says $5. But this value cannot be changed no matter what I try. 
 
Then there's another card below that called /Pricing/ and it has /Current Cost($3)/ , /Standard Cost(blank)/ and /List price($5). I tried changing the list price, but that did nothing either.
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    How do I change the price of an item in Dynamics 365 Online?
    Hi Partner,
    The 'amount' field on the price list item entity.
    1.Double-click the record in your 'price list items' sub-grid.
    --Don't click on the values in the columns "Price List" or "Units", click elsewhere in the record.
    2.Then you will jump to the 'price list item' record form:
    3.Click 'Pricing information' tab, you will see amount field:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • DevOs Profile Picture
    42 on at
    How do I change the price of an item in Dynamics 365 Online?
    Hello Lead,
     
    I don't have the "Amount" field 
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    How do I change the price of an item in Dynamics 365 Online?
    Hi partner,
    In sales, we define product pricing with price lists and price list items.
    You need edit price in the price list item record:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2
Ramesh Kumar Profile Picture

Ramesh Kumar 42

#3
David Shaw_UK Profile Picture

David Shaw_UK 27

Featured topics

Product updates

Dynamics 365 release plans