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Hi All,
I'm trying to uninstall the Field service App. However, when I delete the base solution of Field Service, it prompted that there is some workflow is using the field. But I can't find any workflow that mentioned is in used.
When I click the link, it will pop up screen below. But it does not allow me to deactivate or delete it.
Does anyone encounter similar problem?
Thanks.
Regards,
Teh
If you want to remove Field service from the system, tell us whether you followed these steps:
Go to Settings – Advanced Settings – Solutions
2. msdyn_FieldServiceTrial
3. msdyn_FieldServiceGeofencing
4. Remove Geofencing SDK step
5. msdyn_Geofencing_Patch_1
6. msdyn_IoTHealth
7. msdyn_IoTProviders_Patch_1
8. IoTProviders
9. msdyn_CFS_Patch_1
10. ConnectedFieldService
11. msdyn_IoT_Patch_1
12. IoTConnector
13. msdynce_FieldServiceHealth
14. msdyn_FieldService_Patch_6
15. remove msdyn_/Utils/head.js from a user form
16. remove msdyn_/Utils/head1.0.3.js from contact form
17. FieldService
18. That’s it!
19. If you have added any related customizations, a message will appear which can help you access the dependencies you will need to remove.
Hi Partner
As this all are OOB Dependency you can raise MS ticket to get all dependencies removed and proceed with uninstallation
HI Parner,
Yes it should not have dependencies
If you can share me entire error I can look for that issue.
Hi Partner,
Yes I do understand, if its an OOB workflow it can be an internal workflow, which might have got deleted as a part of uninstallation.
However if its custom workflow it should be visible in processes.
Hi Partner,
Can you share us the error details and if that workflow is OOB or custom workflow.
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