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Customer experience | Sales, Customer Insights,...
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View a user's license type in Dynamics (not Admin portal)

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Has anyone found a way to view a user's license type when viewing a list of users in Dynamics 365 (Advanced Settings --> Users)?   We now have 3 different license types (each user can only be assigned to 1 of them), and right now the only way we can see their assigned license is via the Office 365 Admin portal.  I am the only member of the team that has limited O365 admin rights to see this, and it would help tremendously with troubleshooting user issues to see their license type right on their Dynamics 365 user record.

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  • Suggested answer
    Wahaj Rashid Profile Picture
    11,321 on at
    RE: View a user's license type in Dynamics (not Admin portal)

    Hi,

    Thank you for your query.

    Dynamics 365 Applications are provisioned and managed at the O365 Admin portal.

    These licenses control which users have access to Dynamics 365 or other applications.

    You cannot see this information within in Dynamics 365 User form.

    In Dynamics 365 we can see only the CAL type (Read-Write, Administrative, Non-Interactive).

    If you like, you can use Microsoft Graph APIs to get user license details and store them in Dynamics 365:

    Programmatically access Office 365 User Licenses using Microsoft Graph (ktskumar.com)

    However, this seems to be overkill, because you can easily see this in the O365 Admin.

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