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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / marketing campaigns
Customer experience | Sales, Customer Insights,...
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marketing campaigns

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Posted on by Jainil 65

So  for marketing campaigns , we are sending emails  to leads, but after that if someone responded to campaign  or not , when we run another  campaign  , the mail is sent as new mail , instead of reply to an older mail . It should be like a thread of email thats being sent . Is there any way ?

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    SS-01100907-0 Profile Picture
    SS-01100907-0 Microsoft Employee on at

    Hi,

    Its not possible out of box.

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