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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Email Alert for Batch job
Microsoft Dynamics AX (Archived)

Email Alert for Batch job

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Posted on by Ding Li 480

Hi All,

I want to use email alert function in AX 2012 CU8, but seems it doesn't work.

what I've done:

1.  System parameter --- Alert --- Email ID 

2.  Tool --- Option --- General : email address

3.  Tool --- Option --- Notification: send alert as email /  send notification in email. 

4.  start a batch job and set up alert send to email

2100.alert.png

I could receiver alert from AX client, but no email

7870.notification.png

I've finished email parameter set up, but for this case, I think the problem is system does not create email message at all.

Any suggestion would be appreciated.

Thanks!

*This post is locked for comments

  • Suggested answer
    Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    。

  • Verified answer
    Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Hi All,

    after Installed with KB3029183, it works.

    3252.sent.png

    thanks ALL.

  • Ding Profile Picture
    Ding on at
    RE: Email Alert for Batch job

    .

  • Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Hi Ludwig,

    I managed to get error here just so see if system will generate email record.

    thanks

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Email Alert for Batch job

    Hi,

    The error mentions the batch log. Have you checked that and did you find some additional information?

    Best regards

    Ludwig

  • Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Hi Ludwig,

    I go through the docs you gave, it still does not work.

    2161.error.png

  • Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Hi Martin,

    I tested my SMTP parameter, the SMTP setup is correct.

  • Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Thanks Ludwig Reinhard.

    I will follow your docs to test again.

  • Ding Li Profile Picture
    Ding Li 480 on at
    RE: Email Alert for Batch job

    Hi Martin,

    thanks for your reply. Actually I am confused here.

    My understanding is that even though SMTP has not been setup or setup incorrectly, at least, system will generate a record into e-mail sending status, right?

    if so, I would say it is nothing to do with SMTP setup, because I could not see any record in that form.

    But I will definitely re-check SMTP tomorrow.

  • Martin Dráb Profile Picture
    Martin Dráb 231,305 Most Valuable Professional on at
    RE: Email Alert for Batch job

    Did you test your SMTP configuration? For instance, try sending an e-mail from code. If e-mails don't work at all, they won't work from alerts either.

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