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Suggested answer

Can't open portal app getting error

Posted on by 1,530

Hi,

I can't open my portal app.  Has anyone run across this issue.  Here the error messages that I am seeing.  Not sure if they are causing my problem. 

I have deleted the portal app several times and I am still having the same issue.

Working with MS support team but they went home for the weekend.

CORSError2.JPG

  • rthompson Profile Picture
    rthompson 1,530 on at
    RE: Can't open portal app getting error

    Hi Justin,

    Just tried your suggestion.  Still no luck.

    All this error messages that I'm seeing in the browser contains this "has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource."

    ---------------

    Access to XMLHttpRequest at 'portalsitewide-nam.portal-infra.dynamics.com/.../GetPowerBIFeatureSettings from origin 'make.powerapps.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Can't open portal app getting error

    Hi rthompson,

    have you tried turning off and turning on Portal state?

    Thanks

    Justin Jose

  • rthompson Profile Picture
    rthompson 1,530 on at
    RE: Can't open portal app getting error

    Hi Justin,

    Yes.  I have tried different browsers.  Even the new Microsoft Edge.

    Just no luck with opening the portal app.

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Can't open portal app getting error

    Hi rthompson,

    have you tried in different browsers?

    Thanks

    Justin Jose

  • rthompson Profile Picture
    rthompson 1,530 on at
    RE: Can't open portal app getting error

    Hi Justin,

    Thanks for responding back.

    Yes.  I tried running the portal-checker.  Everything looks good.

    I can run the portal.  I can even login and clean the cache.

    I just can't open the portal app to make changes.

    checker.JPG

  • Suggested answer
    Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Can't open portal app getting error

    Hi rthompson,

    Could you run Portal checker. This will identify issues with a portal.

    docs.microsoft.com/.../portal-checker

    Thanks

    Justin Jose

  • rthompson Profile Picture
    rthompson 1,530 on at
    RE: Can't open portal app getting error

    Hi Justin Jose,

    Thanks for responding.  I am willing to try anything.

    I got the same error message and portal still hanging.

  • Suggested answer
    Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Can't open portal app getting error

    Hi rthompson,

    Could you reset the portal and try

    https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/reset-portal

    Thanks

    Justin Jose

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