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Answered

Bank Account Automatic Reconciliation Error

Posted on by 212
Hi Gurus, 
 
It appears that we are getting an error message when trying to integrate Business Central with our Bank Account.
 
When trying to link our bank account we get this error:
 
Error code: TECH_ERROR.We are sorry, Yodlee encountered a technical problem while updating your account. Please try again later.
 
For more information, see https://developer.yodlee.com/Yodlee_API/docs/v1_1/Data_Model/Resource_Account#Dataset_Additional_Statuses.
 
Internal session ID:
292f4e09-b5df-46c5-aff8-751bfde79aa1
 
Application Insights session ID:
f6314892-3bfa-4bda-8565-ab7ada000764
 
Client activity id:
93699f51-e3c1-4bb1-bdd4-228b34134bee
 
Time stamp on error:
2023-11-10T18:41:47.4294825Z
 
AL call stack:
/MS - Yodlee Service Mgt./(CodeUnit 1450).LogActivityFailed line 34 - Envestnet Yodlee Bank Feeds by Microsoft
/MS - Yodlee Service Mgt./(CodeUnit 1450).RefreshBankAccountDone line 31 - Envestnet Yodlee Bank Feeds by Microsoft
/MS - Yodlee Service Mgt./(CodeUnit 1450).RefreshDone line 2 - Envestnet Yodlee Bank Feeds by Microsoft
/MS - Yodlee Service Mgt./(CodeUnit 1450).PollRefreshBankDataState line 16 - Envestnet Yodlee Bank Feeds by Microsoft
/MS - Yodlee Service Mgt./(CodeUnit 1450).MFABankDataRefresh line 12 - Envestnet Yodlee Bank Feeds by Microsoft
/MS - Yodlee Service Mgt./(CodeUnit 1450).OnRefreshStatementProvider line 14 - Envestnet Yodlee Bank Feeds by Microsoft
/Bank Account/(Table 270).OnRefreshStatementProviderEvent(Event) line 3 - Base Application by Microsoft
/Bank Account/(Table 270).RefreshStatementProvider line 7 - Base Application by Microsoft
/Bank Account Card/(Page 370)./RefreshOnlineBankAccount - OnAction/(Trigger) line 2 - Base Application by Microsoft
 
How can we resolve this issue
  • PB-27051818-0 Profile Picture
    PB-27051818-0 2 on at
    Bank Account Automatic Reconciliation Error
    Hi there, 
    Were you able to resolve this issue?
  • Verified answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Bank Account Automatic Reconciliation Error
    Hi sir,
     
     
    Based on the error messages, you should create a ticket with Yodlee to resolve.
     
    Best Regards,
    Judy
     
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 63,857 Super User on at
    Bank Account Automatic Reconciliation Error
    Hi, this seems to be a problem on Yodlee's side. It is recommended to wait for a while and try again.
    Or try again after resetting.
     
    Hopefully other experts can give you better advice.
     
     
    Thanks.
    ZHU

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